Terms of Service

Last Updated: March 10, 2026

Please read these Terms of Service ("Terms") carefully before using GitLookout ("the Service," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

GitLookout is a developer dashboard platform that provides real-time visualization, monitoring, and analytics for your GitHub repositories and related development tools. The Service integrates with third-party APIs (including GitHub, Sentry, and AI providers) to display data on your behalf.

GitLookout does not store, copy, or retain the contents of your repositories, source code, issues, pull requests, commits, or any other repository data. All such data is fetched in real-time from the respective APIs and displayed to you without persistence.

2. Eligibility

You must be at least 16 years of age (or the applicable age of digital consent in your jurisdiction) to use the Service. By using GitLookout, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

3. Account Registration and Security

3.1 Account Creation

You may create an account using GitHub OAuth, Google OAuth, or email/password authentication. You are responsible for providing accurate and complete information during registration.

The Service also offers a 'Join with GitHub' feature that initiates a one-time GitHub OAuth authorization (with read:org scope only) to discover existing GitHub App installations in your organizations. By using this feature, you authorize GitLookout to query your GitHub organization memberships. The OAuth token obtained during this process is used exclusively for discovery and is immediately discarded, it is never stored or reused.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us promptly of any unauthorized use of your account.
• Maintaining the security of the devices and browsers used to access GitLookout, including keeping software up to date and using appropriate security measures.

We are not liable for any loss or damage arising from your failure to secure your account.

3.3 API Tokens and Keys

When you connect third-party accounts (GitHub, Sentry) or provide API keys (for AI features), you are responsible for ensuring that:

• You have the authority to use those tokens and keys.
• The tokens have appropriate permissions and scopes.
• You comply with the terms of service of the respective third-party provider.

GitLookout acts as an intermediary for data provided by third-party APIs. We are not responsible for any rate-limiting, account suspensions, or data loss occurring on third-party platforms (including but not limited to GitHub or Sentry) as a result of your use of the Service.

3.4 Token Security & Authorized Access

You are solely responsible for safeguarding any Personal Access Tokens (PATs), API keys, or other credentials you provide to GitLookout. You must keep these credentials confidential, use tokens with the minimum necessary permissions (we recommend read-only), and promptly revoke and replace any token you suspect has been compromised. GitLookout is not liable for any unauthorized access resulting from your failure to protect your credentials.

You agree to use GitLookout only to access repositories, organizations, and data for which you have proper authorization. You shall not use the Service to monitor, access, or attempt to access any repository or resource that you do not own or have explicit permission to view. Violation of this clause may result in immediate termination of your account and may be reported to the relevant third-party platform.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms. You agree not to:

• Use the Service to access repositories or data that you are not authorized to view.
• Attempt to circumvent any security measures, rate limits, or access controls.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Use the Service to harass, abuse, or harm others.
• Use the Service to violate any applicable law or regulation.
• Transmit any malware, viruses, or other harmful code through the Service.
• Use automated tools (bots, scrapers) to access the Service beyond its intended use.
• Resell, sublicense, or redistribute access to the Service without our written consent.

We reserve the right to suspend or terminate your account if you violate these Terms.

We further reserve the right, at our sole discretion and without prior notice, to limit, suspend, or terminate access to the Service for any user whose usage patterns, in our reasonable opinion, adversely affect the performance of the Service, pose a security risk, or violate these Terms. This includes, but is not limited to, excessive API consumption, automated abuse, or any activity that degrades service quality for other users.

5. Service Plans and Payments

5.1 Free and Paid Plans

GitLookout offers both free and paid (Pro) plans. The features and limitations of each plan are described on our website and within the application.

5.2 Free Plan Limitations

Free plan users are subject to certain limitations, including but not limited to:

• A maximum of 1 dashboard.
• A maximum of 3 repositories per widget.
• A maximum of 1 alert.
• A maximum of 1 instance of each widget type (no repeated widgets).
• Limited access to certain premium features.

5.3 Paid Plans

Paid plans are billed on a subscription basis in United States Dollars (USD). Prices may not include applicable taxes, which are determined by Lemon Squeezy based on your location. By subscribing to a paid plan, you agree to pay the applicable fees. We reserve the right to change pricing with at least thirty (30) days' prior notice.

5.4 Cancellation

You may cancel your paid subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period, after which your account will revert to the free plan.

5.5 Refunds

If you are not satisfied with the Service, you may request a full refund within fourteen (14) days of your first paid subscription purchase, no questions asked. After the 14-day period, refunds are generally not available, but you may cancel your subscription at any time to prevent future charges.

Automatic refunds will be issued in the following cases:

• Duplicate or erroneous billing charges.
• Charges processed after a confirmed cancellation.
• Extended service outages exceeding 24 consecutive hours during your billing period (issued as proportional credit).

To request a refund, contact us at the email provided in the Contact section. Refunds are typically processed within 5–10 business days.

5.6 Payment Processing

All payments are processed by Lemon Squeezy (lemonsqueezy.com), which acts as the Merchant of Record for all subscription transactions. This means Lemon Squeezy is the entity that collects your payment and handles billing, invoicing, taxes (including VAT and sales tax), and refund processing on our behalf.

GitLookout does not store, process, or have access to your credit card number, billing address, or any other payment details. All payment information is collected and stored exclusively by Lemon Squeezy in accordance with PCI-DSS standards.

By subscribing to a paid plan, you also agree to Lemon Squeezy's Terms of Service (lemonsqueezy.com/terms) and Privacy Policy (lemonsqueezy.com/privacy).

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including its design, code, branding, logos, and documentation, is owned by GitLookout and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

6.2 Your Content

You retain full ownership of any content you create within the Service (notes, task lists, dashboard configurations). By using the Service, you grant us a limited license to store and process your content solely for the purpose of providing the Service to you.

6.3 Repository Data

All repository data displayed by the Service belongs to the respective repository owners. GitLookout claims no ownership or rights over any data fetched from GitHub, Sentry, or any other third-party API.

7. Third-Party Integrations

7.1 GitHub

GitLookout integrates with GitHub through OAuth and/or the GitHub App. Your use of GitHub is governed by GitHub's Terms of Service. You are responsible for complying with GitHub's terms, including their API usage policies.

7.2 Sentry

If you connect a Sentry account, your use of Sentry data is governed by Sentry's Terms of Service. GitLookout only reads issue data from Sentry; we do not modify or write data to your Sentry account.

7.3 AI Providers

If you use AI-powered features with your own API key (BYOK model), you are responsible for complying with the terms of your chosen AI provider. GitLookout sends aggregated metrics to generate insights, we do not send your personal data, source code, or repository contents to AI providers.

7.4 Third-Party Availability

We do not guarantee the availability, accuracy, or reliability of any third-party service. If a third-party API experiences downtime or changes, the affected features of GitLookout may be temporarily unavailable.

7.5 Chrome Extension

GitLookout offers a Chrome browser extension that provides quick access to your most-used widgets. The extension connects to the same GitLookout backend API using your existing session cookie. Widget preferences are stored locally in your browser's local storage and are never transmitted to our servers. The extension does not collect, store, or transmit any additional data beyond what is described in these Terms and our Privacy Policy.

8. Data Privacy

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, store, and protect your data. Privacy Policy.

9. Availability and Service Level

9.1 Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service is provided on an "as-is" and "as-available" basis.

9.2 Maintenance

We may perform scheduled or unscheduled maintenance that could result in temporary downtime. We will make reasonable efforts to provide advance notice of planned maintenance.

9.3 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. If we discontinue the Service entirely, we will provide reasonable notice and an opportunity to export your data.

10. Disclaimer of Warranties

We do not warrant that:

• The Service will meet your specific requirements.
• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from using the Service will be accurate or reliable.
• Any defects in the Service will be corrected.

11. Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless GitLookout and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party rights, including intellectual property rights.
• Any content you create or transmit through the Service.

13. Account Termination

13.1 By You

You may delete your account at any time through the application settings. Upon deletion, all your data will be permanently and irrevocably removed as described in our Privacy Policy.

13.2 By Us

We may suspend or terminate your account if:

• You violate these Terms.
• Your use of the Service poses a security risk to us or other users.
• Your account has been inactive for an extended period (12 months or more).
• We are required to do so by law.

We will make reasonable efforts to notify you before termination, except where prohibited by law or where immediate action is required to protect the Service or other users.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

14.2 Dispute Resolution

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue binding arbitration or file a claim in a court of competent jurisdiction.

14.3 Class Action Waiver

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GitLookout regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, wars, pandemics, government actions, or third-party service outages.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the application or via email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you disagree with any changes, you may stop using the Service and delete your account.

17. Contact Us

If you have any questions about these Terms, please contact us at:

📧 [email protected]